What’s Preventing Me From Viewing Comments On Instagram? [Get To Know!]

Black 3D Instagram logo with black balls and 3D Instagram icons surrounding it
3D Instagram logo

Sometimes, you can’t see comments on Instagram because there aren’t any comments at all. Other reasons could include a weak internet connection, temporary issues, Instagram being down, using an old version of the app, or having corrupted stored data.

Additionally, comments may be missing because they deleted them or restricted you.

Instagram is a well-known social media app that presents itself as a virtual art gallery. It’s a platform where visual content takes center stage, filling the app with vibrant colors and a joyful atmosphere.

Instagram draws users in with its unique features, allowing them to connect and form a community. The platform also prioritizes user privacy to ensure a comfortable experience for everyone.

What’s The Process For Enabling Or Disabling Comments On Instagram?

Limiting the interactions by blocking 1 person from commenting
Block comments from

When you first set up your Instagram account, you’ll find that the comment section is usually enabled by default. This allows people to leave comments on your posts.

However, if you’d like to turn off commenting, here’s a simple guide:

  1. Open the Instagram.
  2. Log in to your account.
  3. Tap on your profile picture located at the bottom right to access your profile page.
  4. Next, click on the horizontal three-lined icon at the top right corner. This will open a menu from the bottom.
  5. Select “Settings” from this menu.
  6. Now, go to “Privacy.”
  7. Under the “Interactions” heading, you’ll find “Comments.” Tap on it.
  8. To completely disable comments on your posts, toggle it off.
  9. If you want to block specific users from commenting on your posts, you can do so by selecting “Block comments from.”
  10. Search for the people you want to block and checkmark their names.
  11. Finally, click on “Block” to prevent those users from commenting on your posts.

How Can I Post A Comment On Someone’s Instagram Photo?

Interacting with people on Instagram goes beyond direct messages (DMs). You can also connect through activities like commenting, liking posts, and replying to stories.

Commenting is a simple and hassle-free way to engage with others. If you’d like to learn how to comment on someone’s post, just follow these steps:

  1. Open the Instagram.
  2. Start scrolling through your feed.
  3. When you find a post you’d like to comment on, look for the icons below the post. These icons include options to like, comment, and share.
  4. Click on the comment icon, which looks like a speech bubble. This will take you to the comment section.
  5. Begin typing your comment in the text box.
  6. Once you’ve written your comment, click on the “Post” button to publish it.
  7. You can also send a GIF as a comment if you like.

How Do I View Comments On Instagram?

A post of Bella Hadid, posted on August 15, liked by 1,230,543 people, and has 1570 comments.
View all 1570 comments

Many of us enjoy exploring the comment section of our posts or someone else’s. It’s a fun way to engage and pass the time! If you’d like to learn how to view comments on a post, just follow these simple steps:

  1. Open the Instagram.
  2. Start scrolling through your feed until you find a post with comments you want to see. Alternatively, you can go to your profile page and select any of your posts to view their comments.
  3. Below the caption of the post, you’ll notice a message that says, “View all [number of comments] comments.”
  4. Click on it to open up the comments section and see all the comments on that post.
  5. If you prefer, you can also directly click on the comment icon at the bottom of the post.
  6. This will also take you straight to the comment section where you can view all the comments.

What’s The Issue Behind The Inability To View Instagram Comments?

People examining an error. 2 girls noting things down while one guy has a magnifying glass to analyze and the other one is announcing every detail.
Finding issues

There can be times when you can’t see comments on your own posts or someone else’s, and it might leave you wondering why. Here, I’ve compiled a list of all the possible reasons in the table below:

ISSUEDETAIL
No CommentsIt’s possible that there’s no problem at all, and in reality, there might be no comments on the post.
Poor Internet ConnectionA weak internet connection can sometimes prevent comments from loading, making it seem like there are no comments on the post. Even if you distinctly remember posting a comment, it’s possible that your comment didn’t go through due to the poor internet connection at that time.
Temporary GlitchesAt times, temporary issues or hiccups in the app can cause disruptions in how it works, leading to situations where you can’t see comments on a post.
Instagram DownOccasionally, Instagram’s servers might have downtime or be undergoing maintenance. This can result in you not being able to access the app properly and, as a result, not being able to see comments.
Outdated SoftwareUsing an outdated version of the app can also lead to issues with its performance. This causes disruptions in normal use and affects your ability to see comments.
Corrupted Cached FilesCorrupted cached files can also be responsible for not being able to see comments. These files can make your app act strangely and not work as it should.
They Deleted Some CommentsIt’s also possible that they deleted certain comments from their post because they might have found those comments offensive or inappropriate. As a result, you may not be able to see those comments.
You’re RestrictedIt could also be that they’ve restricted you. So, if you view their post from a different account, you won’t see your comment. This happens because, on restricted accounts, comments from the restricted account don’t show up to others.
Reasons why Instagram comments are not visible

Are There Any Solutions For When Comments Are Not Showing Up On Instagram?

Why are comments not showing on Instagram?

Absolutely, nothing is impossible, and there are solutions you can explore to address the issue of not being able to view comments on Instagram.

Repost Your Comment

"You're beautiful" typed in the text box, ready to be posted.
Post a comment

If you suspect they might have deleted your comment, consider posting another one. Just be cautious about what you say to avoid causing any offense or prompting them to delete your comment again.

Additionally, if you notice that all comments are visible except yours, it could be because you forgot to click the “Post” button even though you thought you had. In that case, you may need to repost your comment once you realize the mistake.

Wait For A While

"WAIT" written in orange, with background blurred lights
WAIT

Sometimes, it’s best to be patient and wait instead of trying various methods to solve a problem. Waiting can actually resolve temporary glitches, and it’s the only option if Instagram’s server is down.

You should also wait a while for the comment section to load properly and show all the comments. Sometimes, it doesn’t appear right away and takes some time, so patience comes in handy.

However, if the problem persists after waiting, and you’re certain the post had comments before, then consider trying the other fixes that might help resolve the issue.

Fix Your Internet Connection

A black wireless router
Wireless router

As you probably know, having a stable internet connection is crucial to avoid problems like this. Before using any apps that require an internet connection, ensure that your connection is reliable. Here are a few tips to maintain a stable internet connection:

  1. Switch between Wi-Fi and cellular data as needed.
  2. Restart your router to refresh your connection.
  3. If the problem persists, consider contacting your internet service provider for assistance.

Reload

Comments on a celebrity's post with the reload icon at the top
Reload

Sometimes, temporary glitches can disappear if you simply refresh the Instagram page. Refreshing is a straightforward and effective solution. Here’s how you can do it:

  1. Open Instagram.
  2. Find the post with the issue.
  3. Swipe down on the screen. You’ll see a reload icon.
  4. Once it’s reloaded, go to the comment section. Hopefully, you’ll be able to see the comments.

Restart The App

Close all apps from the app preview
Close all

Restarting the app can be really helpful when you’re facing temporary glitches causing these issues. Here’s how to do it:

  1. Go back to your home screen.
  2. Swipe up on the screen, click on the three horizontal lines at the bottom left, or double-click the home button, depending on your device, to access the app preview.
  3. Click on “Close All” or “Clear All” to proceed.
  4. Wait for about 30 seconds to a minute before opening Instagram again.
  5. Go to that post, and hopefully, you’ll be able to see the comments.

Uninstall And Re-Install The App

A menu with multiple options related to Instagram
Uninstall

Uninstalling and then reinstalling the app can often resolve temporary glitches causing this issue. Here’s what you need to do:

  1. Go back to your home screen.
  2. Press and hold the Instagram icon until a menu or a cross (for iPhone) appears.
  3. Click on the cross or select “Uninstall” from the menu.
  4. In both cases, a pop-up window will appear, asking you to confirm your decision. Click on “Uninstall” or “Delete” to remove the app.
  5. Wait for a while.
  6. Then go to your Play Store or App Store.
  7. Search for Instagram.
  8. Click on “Install” or “Get” to download and install the app again.
  9. Open Instagram.
  10. Enter your credentials to proceed. Hopefully, this process will resolve the problem.

Sign out And Sign Back In

Log out of a specific account or log out of all accounts. You may even add an account.
Log out

The equivalent of giving your account a fresh start is to sign out and then sign back in. This can be an easy way to fix any temporary glitches causing the problem. Here’s how you can do it:

  1. Open Instagram.
  2. Click on your profile picture at the bottom right.
  3. Then, click on the horizontal three-lined icon at the top right to access the menu.
  4. Go to “Settings” in the menu.
  5. Scroll down and click on “Log out [your username].”
  6. A popup window will appear, asking if you want to save your login info. You can choose accordingly.
  7. Once you’re logged out, wait for a while.
  8. Then open Instagram again.
  9. Enter your credentials, and hopefully, the problem will be resolved.

Update The App

Update or Uninstall Instagram
Update

Always make sure to keep your app up-to-date to prevent any issues that might affect your app’s performance. To update the app, follow these steps:

  1. Go to your Play Store or App Store.
  2. Search for Instagram.
  3. If there are updates available, you’ll see an “Update” option next to the app. Click on it.
  4. Once the app is updated, it’ll reinstall.
  5. Open Instagram.
  6. Enter your credentials. Now you’ll have an updated app, hopefully without the problem.

Clear Cache

Storage information for instagram
Clear cache | Clear data

Cache can be a troublemaker causing various problems. So, it’s a good practice to clear your app’s cache from time to time to prevent any disturbances. Here’s how to do it:

  1. Go to your device settings.
  2. Find the list of apps.
  3. Locate Instagram.
  4. Click on it.
  5. You’ll see options to “Clear Cache” and “Clear Data.” Tap on these options to proceed.

This will help your app get rid of any unwanted or corrupted files that might be causing the issue.

Switch To Instagram Browser

Instagram website prompting to log in
Instagram website

It’s possible that the glitch is specific to your Instagram app and not the Instagram website. So, when you encounter this problem, try using Instagram on a web browser to see if the issue disappears.

Many people have found this tip helpful, and it often resolves the problem.

Contact Instagram Support

Instagram help with multiple options like support requests, privacy and security help, etc.
Instagram Help

If none of the solutions you’ve attempted work, it’s a good idea to reach out to Instagram support. They can be informed about the issue with your account.

Then their capable team may be able to find a solution to resolve it.

Sum Up

  • Instagram is a social media platform that focuses on visual content and fosters a vibrant community.
  • You can control who can comment on your posts through your account settings.
  • To post a comment on someone’s Instagram photo, click the comment icon, type your comment, and click ”Post.”
  • To view comments on Instagram, click “View all [number of comments]” below a post or directly click on the comment icon.
  • The inability to view Instagram comments can be due to various reasons, such as no comments on the post, poor internet, glitches, server issues, outdated app software, corrupted cached files, deleted comments, or user restrictions.
  • Possible solutions include waiting for glitches to resolve, refreshing the Instagram page, signing out and back in, keeping the app updated, clearing the app cache, trying Instagram on a web browser, and contacting Instagram support for persistent issues.

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